does zales buy back engagement rings

Does Zales Buy Back Engagement Rings?

When it comes to buying an engagement ring, it is important to consider the possibility that you may need to return or exchange your ring. One of the most commonly asked questions is, “Does Zales buy back engagement rings?” The answer is yes, Zales does offer a buyback program for engagement rings.

When you purchase an engagement ring from Zales, you will receive a Buyback Certificate. The certificate states that, after a specified period of time, you can return your ring and receive the original purchase price, minus a restocking fee. The amount of time that you have to return your ring varies depending on the type of ring you purchased. For example, the buyback period for diamond engagement rings is 180 days, while the buyback period for gold, silver, and gemstone rings is 30 days.

When returning your ring for a buyback, you must present the Buyback Certificate as well as the original sales receipt. Additionally, the ring must be in the same condition as when it was purchased, and all of the original paperwork and packaging must be included. It is also important to note that the buyback value of your ring may be reduced if it has been damaged, altered, or resized since the original purchase.

At Zales, we understand that plans can change and that relationships can end. That’s why we offer a buyback program for our engagement rings. We want to help make the process of returning or exchanging a ring as stress-free as possible. If you have any additional questions about our buyback program, please contact a Zales representative for more information.

Frequently Asked Questions

Q1. Does Zales buy back engagement rings?
A1. Yes, Zales has a diamond trade-in program that allows customers to trade in their old diamond jewelry and receive credit towards a new purchase.